Communication skills training
This workshop is organized for everyone.
Duration: 6 sessions of 3 hours
Dit leer je tijdens de training
- Practicing with the different forms of communication
- The influence of one’s own beliefs on communication
- Dealing with distractions during a call
- Connecting to the other
- Get your message across
- Asking questions
- Giving feedback
- Forms of resistance and how to deal with them
Training materials: workbook + various interim assignments
Upon completion of this training the participant will receive a certificate of participation.
I will be pleased to put you in contact with an account manager in your area.